Shipping & delivery 

Up The Wooden Hills ships worldwide. Paper orders will be shipped 3-5 days after you have placed your order. All paper orders are sent with regular post.

Please note: All paper decorations are handmade, every item is unique and delicate. The patterns on them might fade if exposed to too much sunlight. Please keep them away from water, the ink is not water resistant.


Shipping charges

Sweden: 25 SEK

Rest of the world: 40 SEK


Delivery times

Sweden: 1 - 3 business days

Europe: 2 - 7 business days

Rest of the world: 6 - 7 business days


Prices

All the prices in the shop are listed in Swedish Krona, (SEK) and without VAT. For orders within the European union 25% VAT will be added to the order amount when you checkout. Customers outside the European Union are exempt from value added tax. Upon arrival however, the goods might be subject to local taxes or customs fees. For more details regarding local taxes, please contact your country's customs department. 


Refunds & exchanges 

At the moment Up The Wooden Hills is unfortunately not able to accept returns or exchanges of any items bought from the online shop. Should you however experience any major problems with the item you have purchased please contact us within 7 days from receiving your order and we will try to work something out. 


Payment methods 

We accept Visa, MasterCard, American Express, Discover, or regular account payments - all through Stripe.


Security
This store uses Stripe for payments. Stripe automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


If you have any other questions you are most welcome to contact me at info@upthewoodenhills.com